Barriers
Dos / Donts
Distractions
- Phone is out
- Noises around you
- Other Conservations
Preoccupation
- Thinking about something else
- Anxiety
- Thinking about what's next
- Drift
Too focused on details
- Listen for Big-Picture
The Topic
- Develop a Curiosity
- Taking an interest is a choice
Rebuttal Tendency
- Wait to Speak
- Pauses are good
The Speaker
- Have compassion for them as a human being
